Statistic Scope

After you join the experience improvement program, the following data is collected:

• Product Configuration Data: gathers your product information, browser information, and access terminal information.
  • Product Information: product name, type, and version number.
  • Browser Information: browser name, version, language, and encoding.
  • Access Terminal Information: access terminal OS, OS version, and screen resolution.
• Feature Usage Data: gathers your feature usage habits and page activities on the Cloud, including your username, user UUID, and user type; the current page URL, previous page URL, visit duration, dwell duration, and button click records.
• Product Performance Data: gathers the Cloud performance and page response indicators, including the page loading duration.

Note: The program aims to analyze your feature usage habits, and the collected data does not contain any sensitive resource or personal information. The statistic begins after you join in the program and end as soon as you opt out from the program.

Data Storage and Use

• The data collected mentioned above is retained locally by default and will not be uploaded to any other platform or storage media automatically.
• Only when you authorize official technical supports to perform platform maintenance, fault checks, configuration changes, inspection, or other actions that require analysis based on the above data will them be transmitted to the specific storage media.
• The experience improvement program aims to guide a better service provided by ZStack Cloud, and the statistic and analysis based on it are used only for the optimization of the product features and using experience.

Join in Experience Improvement Program

On the main menu of ZStack Cloud, choose Settings > System and Security > Experience Improvement Program. On the Experience Improvement Program, click Join In. Then, the Join in Experience Improvement Program page is displayed.

Before you confirm to join the program, read Customer Agreement and Personal Information Authorization Letter carefully, and make sure that you fully understand and agree to all terms and conditions. Then, select the check box I have read and agree to Customer Agreement and Personal Information Authorization Letter and click OK to join in the experience improvement program.

Note: If you join in the experience improvement program through any other method, you are deemed to agree to all terms and conditions in Customer Agreement and Personal Information Authorization Letter and allow ZStack Cloud to make relevant statistics.

Opt out from Experience Improvement Program

You can click Opt Out on the Experience Improvement Program page to opt out from the experience improvement program whenever you want.

After you opt out from the program, ZStack Cloud stops the statistics on your product usage data.